2024: a milestone year for Terre de Bougies
2024 marked a decisive turning point for TDB. Thanks to your valuable feedback, we launched a brand-new website, designed to offer a simple, smooth and personalised shopping experience.
This new online space also gives you richer access to practical information and to documentation that is constantly being updated. We are proud to have reached this milestone so that we can support you even better in your projects.
We would like to express our heartfelt gratitude to our customers who took the time to share their feedback with us, as well as to those who were so understanding about the technical hiccups in the first few days.
Customer service that keeps improving
Our customer service team has been strengthened, in particular so that we can reply to your email enquiries faster. This reflects our commitment to staying close to you and meeting your expectations effectively.
New ways to reward your loyalty
One of the highlights of 2024 was the launch of our brand-new loyalty programme. Based on your purchases and engagement, this innovative scheme lets you collect points for every euro you spend, and also by completing a range of missions.
This programme will evolve from January 2025 with a tier-based reward system that takes into account the amount spent over a rolling 12-month period and offers extra benefits such as priority customer service, permanent discounts and much more.
A dedicated page on our website will set out all the details of these new benefits as soon as they become available.
Personalised notifications so you never miss a thing
You have probably already noticed that a personalised notifications area is now available at the top of our website.
From early 2025, we will keep improving this system. You will be the first to know about changes to regulations or fragrance documents, discontinued products and important new launches.
This service is designed to help you anticipate and plan your needs with complete peace of mind.
Our very best wishes for 2025
We would like to thank you warmly for your trust and loyalty throughout this year. Your feedback and support have been the driving force behind our growth and our innovations.
All of us at Terre de Bougies wish you a joyful festive season with your loved ones and send you our very best wishes for 2025. May the new year bring you joy, success and wonderful opportunities! We can't wait to write a new chapter with you.
Thank you once again for your trust and loyalty. See you very soon!
Asanaty, Bruno and the whole team.
